Shipping policy

Last updated: July 30, 2026

At Last Piece, every order is carefully prepared to ensure it arrives safely and in excellent condition. This Shipping Policy explains how we process, ship, and deliver orders worldwide.

Worldwide Shipping

We proudly ship to customers around the world.

Shipping availability may vary depending on your destination. If we are unable to ship to your location after your order has been placed, we will contact you promptly and issue a full refund.

Processing Time

Orders are typically processed within 1–3 business days.

During product launches, holiday periods, promotional events, or unusually high order volumes, processing times may be extended. We appreciate your patience during these periods.

Orders are processed Monday through Friday, excluding public holidays.

Shipping Times

Estimated delivery times begin once your order has been dispatched.

Estimated transit times are:

  • United States: 3–7 business days
  • Canada: 5–10 business days
  • United Kingdom: 5–10 business days
  • Europe: 5–12 business days
  • Australia & New Zealand: 7–15 business days
  • Middle East: 7–15 business days
  • Rest of the World: 7–20 business days

These delivery estimates are provided for reference only and are not guaranteed.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 48 hours for tracking updates to appear after receiving your shipping confirmation.

Shipping Delays

While we work with trusted shipping partners, delivery times may occasionally be affected by circumstances beyond our control, including:

  • Customs inspections
  • Weather conditions
  • Transportation disruptions
  • High shipping volumes
  • Local carrier delays

Last Piece is not responsible for delays caused by shipping carriers, customs authorities, or events outside our reasonable control.

Customs Duties & Import Taxes

International orders may be subject to customs duties, import taxes, VAT, or other local fees imposed by your country's customs authorities.

These charges are not included in the purchase price or shipping costs and are the sole responsibility of the customer.

Because customs regulations vary from country to country, Last Piece cannot estimate or guarantee the amount of these charges.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

If an incorrect or incomplete shipping address is provided and the order has already been dispatched, we cannot guarantee that it can be modified.

If a package is returned to us due to an incorrect address, refusal of delivery, or failure to collect the parcel, the customer will be responsible for any additional shipping costs required to resend the order.

Lost Packages

If your tracking information shows that your package has been delivered but you have not received it, we recommend:

  • Checking with household members or neighbors.
  • Looking around your delivery location.
  • Contacting your local carrier.

If you are still unable to locate your package, please contact us and we will do our best to assist you.

Last Piece is not responsible for packages confirmed as delivered by the shipping carrier.

Damaged Packages

If your order arrives visibly damaged, please contact us within 7 days of delivery at playlastpiece@gmail.com.

To help us process your request quickly, please include:

  • Your order number.
  • Photos of the damaged product.
  • Photos of the shipping box and packaging.
  • Photos of the shipping label, if applicable.

Once reviewed, we will determine the appropriate resolution, which may include a replacement or a refund.

Split Shipments

In some cases, your order may arrive in multiple shipments.

This may happen due to product availability, warehouse locations, or carrier logistics. You will receive tracking information for each shipment when applicable.

Order Changes & Cancellations

We begin processing orders shortly after they are placed.

For this reason, we cannot guarantee that order changes or cancellations will be possible once an order has entered processing.

If you need assistance, please contact us as soon as possible, and we will do our best to help.

Contact Us

If you have any questions regarding shipping, please contact us.

BIZLIFETRIP INC
162 Bradstreet Ave
Revere, MA 02151
United States

Email: playlastpiece@gmail.com